This letter informs a client that they wrongfully refused an order you shipped, and explains that any contract has been terminated.
To: {Company Name}
{Address}
{City, State, Zip}
Dear {Recipient},
We recently shipped your order, listed under order number {number} to {address}. You refused delivery of this order, despite the fact that it was shipped according to the terms of your agreement with {company name}.
Refusing the delivery constituted a wrongful termination of the contract. As such, we will not attempt to ship again, and we will hold you responsible for any damages resulting from this failed shipment.
Please contact us if you wish to correct this situation, or if you have any questions or concerns.
Thank you,
{Sender}