This letter template is ideal for situations when a business or industry not only has not corrected a wrong, but has not even communicated with the consumer. This letter lays out contact made to date, demands action be taken, and explains that if nothing is done, the situation will be reported to the appropriate regulatory entity or even publicly.
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This Printable Business Form Template belongs to these categories: customer_letters
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Dear {business or entity},
I am deeply concerned that I have not received a reply to my letters of {date, date} and {date}, nor to my phone calls of {date} and {date}. I contacted you about {issue}, and would appreciate prompt attention to this matter.
{Situation}. Then, {issue}. I expected a quick resolution under the terms of your {policy}. However, {time period} has passed and I’ve received nothing—not even an explanation.
I must insist that {my goods be returned/a refund be issued/a conversation take place}. If I do not hear from someone by {date}, I will have no choice but to report this matter to {business bureau/regulating agency/social media/etc.}.
I look forward to a resolution by the aforementioned date of {date}.
Sincerely,
{Sender}
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