Make sure that all existing and new hire employees know what their responsibilities are and how to perform their duties with this customer service representative job description.
Editable versions of all 1,721 forms from this site.
This Printable Business Form Template belongs to these categories: job_descriptions
Subscribe to my free weekly newsletter — you'll be the first to know when I add new printable documents and templates to the FreePrintable.net network of sites.
Responsibilities:
Handles incoming calls from customers.
Responds quickly and efficiently to customers' concerns.
Attempts to implement reasonable customer suggestions.
Maintains a positive attitude while engaged with customers.
Solves problems and thinks on one's feet to accomplish a task.
Maintains familiarity with company's products and/or services.
Assists in sales as needed.
Qualifications:
Experience in a customer service setting.
Ability to learn and retain knowledge of products and/or services.
Ability to effectively communicate company policies/procedures to customers.
Excellent problem solving skills.
Ability to analyze a situation and implement a solution.
Strong organizational and communication skills.
Ability to multi-task.
People who printed this business form template also printed...
DISCLAIMER: The business forms and letters contained on BusinessFormTemplate.com are not to be considered as legal advice. All content is for informational purposes, and Savetz Publishing makes no claim as to accuracy, legality or suitability. The site owner shall not be held liable for any errors, omissions or for damages of any kind.
Subscribe to the Free Printable newsletter. (No spam, ever!)
This Printable Business Form Template is available to download for free, or you can download the entire collection for only $199.
The free version is available in your choice of DOC or PDF formats. The DOC version can be opened, edited, and printed using Word, Google Docs, etc. The PDF version can be opened and printed with any PDF viewer.
The $199 version includes all of the Printable Business Form Templates on this site, in DOC and PDF formats. After purchase, you can download them and use just a few business forms or the entire collection.